xbjiee Privacy Policy
This document provides a full explanation of how your personal information is collected, used, and kept secure on the xbjiee platform.
This Privacy Policy ("Policy") sets out the terms for the collection, processing, and protection of information between the xbjiee platform ("we", "us") and its users ("you", "your"). By browsing the xbjiee.lat website or creating an account, you are considered to have accepted the terms of this Policy. If any changes are made to our Policy, this page will be updated with the effective date noted.
Important Note: This Policy applies only to the xbjiee platform. Third-party links or services are governed by their own privacy policies. We never sell your personal information.
1. Information Collection — What We Collect
When you create and manage an xbjiee account, we may collect the following types of information.
Identity Information
Your name, date of birth, national ID number, and contact address are collected at account registration. This is required to verify your identity and secure your account.
Contact Information
Your email address and mobile number are collected and used for account verification, sending important notifications, and providing support.
Financial Information
Transaction details via bKash, Nagad, Rocket, Upay, or bank transfer are recorded. Full payment card numbers or PINs are not stored with us.
Technical Information
IP address, browser type, device identity, cookies, and site activity logs are collected automatically. This helps ensure the security and performance of the site.
Gaming Activity Information
Your game play history, bet amounts, win/loss records, and bonus usage details are stored. This is important for ensuring responsible gaming.
Support Communication
When you contact us via live chat or email, details of that conversation may be recorded. This is used to improve service quality and resolve your issues faster.
2. Use of Information — How We Use It
Collected information is used only for specific and lawful purposes.
Account Management and Identity Verification
Personal information is used to create, verify, and keep your xbjiee account secure. As part of the KYC (Know Your Customer) process, identity verification prevents fraud on our platform.
Transaction and Payment Processing
Financial information is used to correctly process deposit and withdrawal requests. The minimum deposit on xbjiee is ৳100 and the minimum withdrawal is ৳500. Withdrawals are generally completed within 15 minutes to 2 hours. Payment history is stored for resolving financial disputes.
Customer Service
Your account information and gaming history may be used to resolve your issues quickly through 24/7 live chat support. This improves service quality and enhances your experience.
Responsible Gaming Monitoring
Your gaming activity patterns are reviewed to identify risks of excessive gaming. If you run into difficulties, we take steps to provide appropriate support. This is part of our responsible gaming commitment.
Platform Development and Analysis
By analysing technical information, we continuously improve the performance, design, and security of the xbjiee platform. This analysis is conducted with complete confidentiality.
Notifications and Offers
Subject to your consent, new bonus offers, promotions, and important updates may be sent via email or platform notifications. You can request to stop these notifications at any time.
3. Cookies and Tracking Technologies
Cookies are used on the xbjiee website. Cookies are small text files stored in your browser.
Essential Cookies
These are required to maintain login sessions, verify security, and support the core functionality of the platform. Without these cookies the site will not work properly.
Analytics Cookies
Used to understand which pages are visited most and which features are popular. These are fully anonymous statistics — no personal identity is revealed.
Preference Cookies
Used to remember your language, session preferences, and other personal settings on the site. This makes your browsing experience more convenient.
Cookie Control: Cookies can be disabled through your browser settings. Please note that disabling essential cookies may prevent login and transactions on xbjiee from working.
4. Sharing Information with Third Parties
We do not sell your information to any third party. However, information may be shared in specific circumstances.
Payment Processors
The minimum necessary information is provided to the relevant payment service to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer. These services follow their own security standards.
Game Software Providers
Game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, and NetEnt may receive information needed to operate games. This is limited to managing game sessions only.
Legal Obligations
We may be required to disclose information in response to a court order, a lawful request from a government authority, or a legal process. In such cases we limit disclosure to what is legally required.
Fraud Prevention
Relevant information may be shared with security specialists or tools that assist in protecting the platform and investigating suspicious activity.
Our Commitment: xbjiee never sells or rents your personal information to advertisers, data brokers, or any other third party for commercial purposes.
5. Data Security Measures
We use internationally recognised security technology to protect your information.
SSL Encryption
All communication on the xbjiee platform is protected by SSL (Secure Socket Layer) encryption. All data transmitted between your browser and our servers is encrypted.
Data Access Controls
Only authorised staff may access your information for specific purposes. Every access is logged and regularly audited.
Password Protection
Your password is never stored directly — it is kept entirely in encrypted hash form. No member of our staff will ever know or ask for your password.
Secure Infrastructure
Our server infrastructure undergoes regular security testing. Potential vulnerabilities are identified and resolved quickly.
Your Responsibility: Keep your account password private and do not share it with anyone. If you notice unusual activity on your account, notify us immediately via live chat.
6. Data Retention Period
We do not store your information longer than necessary.
All information required for an active xbjiee account is retained for as long as the account remains active. After an account is closed or deleted, certain information may be kept for a defined period for the following reasons:
- Financial transaction records to meet legal or regulatory obligations
- Relevant information needed for investigating fraud or legal disputes
- Self-exclusion records related to responsible gaming
- Anonymous statistics for service improvement
Where the above reasons do not apply, personal information is deleted or anonymised within a reasonable time after account closure.
7. Your Rights
As a user of the xbjiee platform, you have the following rights over your own information.
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Right to Access: If you want to know what information we hold about you, please contact us. We will inform you within a reasonable time.
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Right to Correction: If any of your personal information is incorrect, you may request a correction. We will update it after verification.
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Right to Deletion: You may request that your personal information be deleted beyond what is required by law. This may result in your account being closed.
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Right to Restrict Processing: In certain circumstances you may object to or request restriction of the processing of your information.
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Right to Data Portability: You may request a copy of the information held about you in a readable format.
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Right to Withdraw Consent: You may withdraw at any time the consent you have given for notifications or specific data processing.
To exercise any of the above rights, contact us via our 24/7 live chat or by email at [email protected].
8. Protection of Minors
xbjiee strictly follows an age verification policy.
21+ Age Requirement
xbjiee is strictly for adults only — for those aged 21 and above. We do not collect any information from minors and the age verification process is strictly enforced to prevent minors from using the platform. If a minor's information is accidentally collected, it will be deleted immediately and the account will be closed.
9. Policy Changes and Updates
This Privacy Policy may be updated from time to time.
xbjiee reserves the right to update this Privacy Policy in line with changes to its services, technology, or legal requirements. For any significant changes:
- This page will be updated with a new effective date
- Registered users will be notified by email for important changes
- Continued use of the platform after an update will be considered acceptance of the new policy
You are advised to review this page regularly. If you object to any change in the policy, you may contact us.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us directly.
We generally respond to privacy-related requests within a reasonable time. Complex requests may take a little longer but we will keep you informed of progress.
For more information, visit our Terms and Conditions and Responsible Gaming pages. xbjiee is always committed to operating a safe, transparent, and fair play platform.